How to enable IMAP
In Zoho Mail, open Settings → Mail Accounts, select your email address, enable IMAP Access, and save.
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Zoho Mail IMAP Settings
Connect your email app with IMAP, or get the Zoho Mail mobile app.
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MOBILE DEVICE?
Get the app for your device.
Install Zoho Mail and sign in to your Zoho account. The Zoho Mail app does not need the manual IMAP settings below.
STEP 1
Enable IMAP in Zoho Mail.
Complete these steps in Zoho webmail before entering the settings in your email app.
- Sign in to Zoho Mail.
Open Zoho Mail in your browser and sign in to your account.
- Open Settings.
Click the Settings gear in the upper-right corner.
- Select your email account.
Open Mail Accounts, then select your primary email address.
- Enable IMAP Access.
Find the IMAP section and check IMAP Access.
- Save your changes.
Scroll down and click Save. Continue to Step 2: IMAP settings.
IMAP is unavailable on newly created free accounts, and your organization may restrict access. If the option is missing or disabled, check with your administrator.
STEP 2
Enter these details in your email app.
Your account’s server configuration takes priority over these examples.
You must enable IMAP in your Zoho Mail account before using these settings. HOW TO ENABLE IMAP
| Setting | Server Details |
|---|---|
| Incoming server | imappro.zoho.com |
| IMAP port / encryption | 993 / SSL/TLS |
| Outgoing server | smtppro.zoho.com |
| SMTP port / encryption | 465 / SSL/TLS, or 587 / STARTTLS (TLS) |
| Username | Your full Zoho email address |
| SMTP authentication | Required; use the same credentials as incoming mail |
Source: Zoho’s IMAP and SMTP reference.
STEP 3
Use an app password if needed.
If two-factor authentication is enabled, an app password is required for IMAP. Otherwise, skip this step unless Zoho or your administrator requires one.
- Open your account security settings.
Sign in to Zoho Accounts, then open Security → App passwords.
- Generate a password for your email app.
Choose Generate New Password, enter an app name such as Outlook, and click Generate.
- Use it for incoming and outgoing mail.
Copy the generated password and enter it without spaces in your email app’s IMAP and SMTP password fields.
STEP 4
Send, receive, and check your folders.
Send a message to another address, reply to it, and confirm the reply arrives in your email app and Zoho webmail. Allow time for the first sync.
Password rejected?
Recheck the full email address and app password. Confirm IMAP is enabled and your administrator allows it.
Receives but won’t send?
Recheck SMTP authentication and the outgoing server. Pair 465 with SSL/TLS or 587 with STARTTLS.
Duplicate sent messages?
Zoho and your email app may each save a sent copy. Review Zoho’s SMTP sent-copy setting so one copy is saved.
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